Please double check your shipping address before making a purchase to avoid any type of delay or lost item(s) during shipment. We can only ship to the address provided on the billing address. Once the package is shipped, please understand that we have no control during the time of transit. R Built is not responsible if the package is damaged, lost, or stolen in the middle of shipment. You will need to file a claim with the shipping company if the situation occurs on your end. However, please email us and we will do our best to help.